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Management Training

 

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Choose from a wide selection of over 70 courses. Ideal for those who are new to management or for experienced managers with little or no formal training. Courses lead to qualifications from the Institute of Leadership and Management (ILM)

1 Managing Self
Time Management
Identifying Self Development Needs
Manage Own Stress
How to learn
Self Development
Effectiveness and Efficiency
Networking
2 Management Skills & Competency

Objectives
Problem Solving Skills
Briefing Skills
Producing Project Reports
Interpersonal Skills/Trust
Information Awareness
Influencing and Negotiating
3 Understanding Organisations
Financial Environment
Managing Diversity
Marketing
Organisational Context
Economic Environment
Organisational Culture
European/International Context
Ethics in Practice
4 Managing Change

Continuous Improvement
Planning Change
Promoting Change
Implementing Change
Cost-Benefit Analysis
Forces for Change
Managing the consequences of change
5 Managing Activities

Health & Safety – Law & Practice
Understanding Customers
Planning Work
Understanding Quality
Delivering Quality
Preventing Accidents
The Environment
Statistical Process Control
6 Managing Resources

Understanding Costs
Performance Indicators
Working to a Budget
Minimising Waste
Equipment
Security
Materials
People as a Resource
7 Developing People

Building the Team
Delegation
Planning Development
Coaching
Supporting Individuals
Training
Induction
Assessing Performance
8 Managing People

Motivation
Managing Performance
Leadership
Planning to Recruit
Resolving Conflict
Selecting the Right Person
Maintaining Discipline
Minimising Stress
9 Communication

Communication Process
Communication Media
Giving and Receiving Feedback
Meetings
Written Communication
None-verbal Communication
One-to One Communication
Word Processing
10 Managing Information

Using Information for Decisions
Analysing Information
Maintaining Information Systems
IT Applications
Gathering Valid Information
Presenting Information
Sources of Information
Questionnaire Design and Analysis
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